North Carolina insurance commissioner warns public of steering, asks consumers to file complaints

North Carolina insurance commissioner warns public of steering, asks consumers to file complaints

North Carolina Insurance Commissioner Mike Causey recently told local media that his office has been receiving complaints that insurance companies are using tactics to steer consumers to specific body shops for repairs.  Causey told WRAL that, legally, consumers have a right to choose their repair shops, and he wants consumers to file a complaint with his office if they experience insurance company steering.  “After an accident, many rely on the…