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Mother of First Nation Woman Who Couldn’t Get Medical Transport and Died Seeks Reform
More than a dozen First Nations say the federal health travel program failed to book follow-up care and seek $20,000 for each missed appointment.
On October 1, more than 12 First Nations and tribal councils filed a human rights complaint against Indigenous Services Canada, alleging systemic denial of health care through failures in arranging medical transportation.
The complaint follows the September 8 death of 31-year-old Miranda Mamakwa, after her mother Eva Mamakwa stated the NIHB failed to arrange travel for crucial post-surgery follow-up appointments.
Lawyer Julian Falconer characterizes the failures as systemic neglect, citing data showing one community recorded 147 missed medical appointments between March 2025 and March 2026 due to transportation gaps.
Complainants demand a formal program review and reform, seeking $20,000 in compensation per individual who missed appointments due to NIHB failures, plus additional damages for pain and suffering.
Indigenous Services Canada implemented a simplified travel submission process in early October, intended to provide clients with more direct support and create a "more consistent and streamlined experience.