Most companies have ‘no formal approach’ to change communication, survey says

Most companies have ‘no formal approach’ to change communication, survey says

“If every message carries a sense of urgency, employees begin to tune out rather than listen closer,” a Gallagher exec said.

Majority of organizations lack formal change communication strategy, despite believing its a pressing need

In a business environment defined by constant change, Gallagher’s 2026 Employee Communications Report found that change management is now the most valued communications skill among industry and HR teams. However, a majority of companies are not investing in relevant strategies or resources to support a change management scheme; the report found 61 per cent of companies have no formal approach to change communication. The global report, which dra…