Morrisons Introduces New Stockroom Rule As Part Of Moves To Improve Customer Service

Morrisons Introduces New Stockroom Rule As Part Of Moves To Improve Customer Service

Morrisons is introducing restrictions that mean only certain shop floor staff will be allowed access to stockrooms in its stores as part of a drive to boost customer service ratings. According to The Telegraph, the retailer has written to staff to (more…) The post Morrisons Introduces New Stockroom Rule As Part Of Moves To Improve Customer Service appeared first on KamCity.

Morrisons clamps down on 'idling' staff stockroom access in push to boost service

Morrisons has moved to restrict its shopworkers’ access to its store stockrooms as part of a renewed focus on customer service and shop floor availability. From August, only authorised managers…

Morrisons restricts stockroom access for shop floor staff

Morrisons has informed store staff that it is limiting their access to its stockrooms as the supermarket looks to boost its customer service ratings. The grocery chain told employees it was imposing new restrictions to ensure it had “the right colleagues in the right place to deliver the best service to all customers”, The Telegraph reported. From August, only authorised managers and staff that scan in deliveries or handle online orders will be …

New Morrisons Rule Keeps Staff on Shop Floor to Boost Customer Engagement

Morrisons has told “idling” shop floor staff they will no longer be allowed access to stockrooms as the supermarket races to boost customer service ratings.The retailer has written to staff to tell them that new restrictions will mandate which staff are allowed in supermarket backrooms, adding it wanted to ensure it had “the right colleagues in the right place to deliver the best service to customers at all times”.Only authorised managers and st…