Microsoft says services fully restored after global outage
- Microsoft restored 365 services on Saturday morning after a global outage that began Thursday evening, affecting millions of users across 74 countries including email and Microsoft Teams.
- A technical issue from "a recent network change" during an earlier capacity upgrade caused the failure, though Microsoft emphasized the incident was "not related to cyber" attacks or artificial intelligence agents.
- In Britain, the National Health Service and police enacted "robust contingency plans" to maintain operations, while Downdetector recorded more than 130,000 reports of Outlook-related problems at the peak.
- Acknowledging the severity, Microsoft stated, "We are deeply sorry for the disruption this incident has caused our customers and partners," as engineers managed recovery gradually to process email backlogs.
- Microsoft will publish a post-mortem "shortly" covering repair items to prevent future outages, as the incident highlights global dependence on one provider's digital infrastructure and ecosystem resilience concerns.
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242 Articles
The breakdown is of technical origin and is not due to a cyber attack. Administrations, hospitals and companies have been embarrassed in many countries.
The failures began due to a "high load" on the group's infrastructures and affected its Outlook email service, its Teams communication platform and its artificial intelligence assistant Copilot, detailed Microsoft
Microsoft 365's services were fully answered after a global failure that affected 430 million users. "We completed our efforts to answer the question," the company said.
‘I hope this email finds you’: Microsoft declares outage over as the world digs out of its inbox
Microsoft says it has restored Microsoft 365 service after an outage cut off email for governments, hospitals, courts and businesses in more than 70 countries. The company traced the problem to an earlier network capacity upgrade and says it will publish a preliminary post-incident report within two business days.
After a global fall on November 12 Microsoft 365 restores all its services; cyberattack was discarded.
Microsoft fixes global outage after services disruption
Microsoft has announced that its services are fully back to normal following a major global outage that disrupted businesses, public services and millions of users across several countries. The technology company confirmed on Saturday that it had resolved the technical problem and restored access for all affected customers and regions. “We have completed our efforts […] Microsoft fixes global outage after services disruption
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