Global Microsoft Outage Disrupts Police, Airports, and Hospitals Across North-West England
Microsoft said elevated load disrupted 365 services as engineers worked to restore access after millions lost email, chat and AI tools.
- A global Microsoft outage disrupted key services including Outlook and Teams across 74 countries, with over 130,000 Outlook issues recorded at peak. The widespread disruption, which Microsoft reported as non-malicious, continues to impact users today.
- Microsoft executive vice-president Charles Lamanna confirmed the disruption does not stem from a cyber attack. The company is working to resolve internal server instability after applying an authentication patch to its infrastructure.
- Across the North West, Police, the NHS, and universities reported significant communication challenges. Cumbria Police advised the public to call 101 for non-emergencies and 999 for urgent reports while email services remain inaccessible.
- Microsoft extended the email timeout window to 48 hours to protect delayed messages during recovery. The Government confirmed it is working closely with the company to assess service impacts and maintain contingency plans.
- Service capacity remains variable on Friday, with users in around 60 countries still experiencing issues. Microsoft committed to publishing a full post-incident report with root cause analysis once system recovery is complete.
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Canada still feeling the impact of massive Microsoft outage
Canadians are now on day two of the widespread Microsoft outage, though services appear to be slowly improving. The ongoing disruption has impacted hospitals, universities, government organizations, and businesses across Canada, affecting access to several Microsoft products, including Teams, Outlook, and Copilot. The outage began Thursday afternoon, with tens of thousands of North American users reporting issues, according to outage tracker Dow…
The major disruptions at technology giant Microsoft continue on Friday. Millions of customers around the world are unable to access services such as Outlook and Teams. The disruptions are described as among the most severe in years.
Teams, Copilot and the company’s digital store also experienced problems on Thursday afternoon. Technology said it is restarting affected teams and redistributing traffic to restore access
A global outage lasting over 12 hours, affecting Microsoft's Outlook, Teams, and Copilot services due to server issues, paralyzed communications for government agencies and businesses. Microsoft shares fell 1.7% in pre-market trading following the access problem, which forced some organizations to revert to fax services.
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