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Microsoft Says Outage Was a "Technical Issue," Not a Hack
Microsoft said email queues are approaching normal levels as it restores service after a global outage that affected more than 70 countries, officials said.
- On Friday, Microsoft reported "sustained improvements" in recovery efforts across North America and Europe following a global outage that began Thursday, disrupting Outlook, Teams, and Copilot.
- After several servers became "unexpectedly unavailable," Microsoft described the cause as "elevated load" on its infrastructure, pushing extra traffic onto remaining systems across 74 countries.
- Monitoring website Downdetector recorded almost 140,000 complaints about Outlook at 6pm GMT on Thursday, with reports peaking at more than 2,000 times their normal level across 60 countries.
- Public services including UKPolice and NHS reported disruption, with officials advising the public to call 101 for urgent matters. A National Pharmacy Association spokesperson said "waits may be longer than normal and there may be delays to some prescriptions."
- Microsoft found "no evidence of malicious activity" and plans to release an incident report. This marks the fourth major outage the company has faced in 2026, impacting its 430 million users.
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147 Articles
147 Articles
Watch Microsoft Makes Some Progress on Outlook Outage
Microsoft Corp. is struggling to restore access to its flagship software and end an outage that has paralyzed government offices, traders and businesses globally. Users in more than 70 countries were affected. The company says its making progress toward recovering service. Matt Day reports.
·New York, United States
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Microsoft reports progress in reviving some services amid global outage disrupting businesses, governments
Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police crime reporting, court operations, AI tools and many other services.
·Ottawa, Canada
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Microsoft Finally Issues Apology and Explains Why Outlook Went Down For So Long – 100PercentFedUp.com – by Isaac
Microsoft says Outlook and Microsoft 365 are broadly recovering after a global outage, but intermittent access problems and delayed email may continue.
·Michigan, United States
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Coverage Details
Total News Sources147
Leaning Left30Leaning Right18Center34Last UpdatedBias Distribution41% Center
Bias Distribution
- 41% of the sources are Center
41% Center
L 37%
C 41%
R 22%
Factuality
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