Microsoft Struggling to Fix Massive Cloud Outage that's Taken Down Email and Intune
Nearly 130,000 outage reports hit Outlook as Microsoft engineers restarted affected servers and investigated a core process failure.
- Nearly 130,000 reports of problems were logged on Downdetector shortly after 1 p.m. Eastern Time yesterday as a widespread Microsoft Outlook outage disrupted Microsoft Teams and Exchange Online across the United States.
- Engineers identified a core process on affected servers became "overwhelmed," causing them to fail automated health checks and become unavailable, which contributed to capacity loss across the infrastructure.
- Amid the unexplained disruption, frustrated users questioned whether a cyberattack was responsible. "Welp is this the cyber attack?" one user asked, while others criticized Microsoft's communication about the incident.
- Microsoft stated it is "aggressively pursuing all pathways to reduce impact" while restarting and validating affected servers; the company validated an alternative health-check method that allowed a subset of systems to return to service.
- Starting around 18:00 UTC on November 12, the incident left services including Copilot and Defender for Office 365 unavailable. Microsoft has not provided a timeline for full restoration, with recovery remaining incomplete.
19 Articles
19 Articles
The Korea Times
Emirates24|7Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands
Microsoft 365, Outlook, Teams and other apps of the company remained disrupted for thousands of users for more than five hours on Thursday, with the outage also hitting connectors used by OpenAI's and Anthropic's AI services. As of 6 p.m. ET, Microsoft said it was still working to return affected servers to service, and had observed limited recovery as users gradually reconnected. Reports of Outlook problems peaked at 138,058 around 1 p.m. ET an…
The mail is stuck somewhere... Tens of thousands of Microsoft users have done so, worldwide. A large-scale error in the email service Outlook was to blame. Microsoft is trying to solve a problem.
Is Microsoft Outlook Outage a Cyberattack? Microsoft 365 Disruption Sparks Fears as Company Issues Update
A widespread Microsoft Outlook outage disrupted several Microsoft 365 services, prompting cyberattack speculation online as engineers investigated server failures, capacity loss and incomplete recovery.
A far-reaching malfunction in Microsoft's cloud services affects network-based applications such as Outlook or teams over several hours. The systems are now running again.
The Independent
The Independent (US)Microsoft issues update as mass outage sparks cyber attack fears
Coverage Details
Bias Distribution
- 50% of the sources lean Right
Factuality
To view factuality data please Upgrade to Premium
