Microsoft Services Mostly Fixed After 24-Hour Outage
Microsoft said most email and Teams services were back online after a worldwide outage disrupted access for about 24 hours.
- On Friday, Microsoft services began recovering globally nearly 24 hours after a network capacity upgrade triggered widespread disruptions affecting more than 70 countries and over 430 million users.
- Engineers attributed the disruption to a "network capacity upgrade" rather than cyber or artificial intelligence activity. The issue first surfaced Thursday evening, leaving users unable to access Exchange Online globally.
- Impacts ranged from delayed legislative work in the U.S. House of Representatives to stalled home purchases in England. South African winemaker Peter Pentz said his business reached a "standstill," noting his winery "relies on these systems for parts of our day-to-day operations."
- A Microsoft spokesperson said the company is "deeply sorry" for the disruption. While services showed "encouraging recovery signals" by Friday afternoon, the company has no specific timeline for full restoration.
- Experts called the event a "stark reminder" of global reliance on a few big tech providers. Matt Saunders, field chief technology officer at Adaptavist, warned organizations must develop contingency plans for working without such tools when incidents occur.
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Given the scale of demand, we gradually re-establish the services, checking the stability at each stage. Although this process took longer, it helped to ensure a stable restoration, he assured, in a message published on social network X, in which he regretted the incident.
Microsoft, an American corporation, stated that it was gradually restoring its global services after a large-scale breakdown. The operation of Microsoft's services was being gradually resumed after a large-scale malfunction recorded on Thursday around the world, transmitting RIA News. "In view of the magnitude of the workload, we have recovered the services gradually, testing stability at every stage. Although it took longer, this approach helpe…
Microsoft 365 Outage Resolving After Nearly 24 Hours
The ongoing Microsoft 365 outage is resolving after nearly 24 hours. The company said the underlying issue has been fixed and it is seeing "broad recovery and stability" across its services as it works to restore access to customers. The Microsoft 365 downtime started at approximately 1 p.m. Eastern Time on Thursday. Customers could not access their Outlook email or use some features in Teams and Copilot. Exchange accounts in Apple Mail were als…
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