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Microsoft Confirms Outlook Outage Affecting Users Worldwide
Microsoft said elevated load across multiple regions is likely causing connectivity errors, while more than 120,000 users reported Outlook problems on Downdetector.
On Thursday, Nov. 12, 2026, Microsoft reported an outage affecting Microsoft Outlook and other services across the Americas. Microsoft is investigating reports of users unable to access Exchange Online mailboxes "through multiple connection methods in the Americas."
Outage tracker Downdetector reflected a spike in reports beginning just after 12 p.m. ET, with users loading Outlook encountering a "Failed to fetch" error screen while reports reached 83,000 just before 1 p.m.
Microsoft Teams and CoPilot also experienced disruptions, with 4,400 disturbances reported for CoPilot and 2,000 for Teams. Microsoft had posted about "issues when accessing or using Microsoft Teams functionality in North America" at 10:40 a.m. ET.
By 1 p.m., more than 128,000 users had reported problems to Downdetector. Microsoft has not provided an estimated restoration time, though users can monitor the admin center under EX1550543 for updates.
Email services remain impacted while Teams issues were resolved around noon. Microsoft has yet to provide a timeline for full restoration of its email services across the Americas.
Many of Microsoft's platforms, including Outlook, were down on Thursday, leaving many users unable to access their email accounts and experiencing other outages across the tech giant's apps.