Microsoft Confirms Outlook Outage Affecting Users Worldwide
Microsoft said elevated infrastructure load is disrupting Outlook and Microsoft 365 access as more than 130,000 users reported problems, Downdetector said.
- On Thursday, Nov. 12, 2026, Microsoft reported an outage affecting Microsoft Outlook and other services across the Americas. Microsoft is investigating reports of users unable to access Exchange Online mailboxes "through multiple connection methods in the Americas."
- Outage tracker Downdetector reflected a spike in reports beginning just after 12 p.m. ET, with users loading Outlook encountering a "Failed to fetch" error screen while reports reached 83,000 just before 1 p.m.
- Microsoft Teams and CoPilot also experienced disruptions, with 4,400 disturbances reported for CoPilot and 2,000 for Teams. Microsoft had posted about "issues when accessing or using Microsoft Teams functionality in North America" at 10:40 a.m. ET.
- By 1 p.m., more than 128,000 users had reported problems to Downdetector. Microsoft has not provided an estimated restoration time, though users can monitor the admin center under EX1550543 for updates.
- Email services remain impacted while Teams issues were resolved around noon. Microsoft has yet to provide a timeline for full restoration of its email services across the Americas.
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322 Articles
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Connectivity problems affect Exchange Online mailboxes, potentially other services, with thousands of users reporting outages
The U.S. software manufacturer Microsoft is currently struggling with wide-ranging disruptions in Office-365 services. Programs such as teams, Outlook, Word or Excel are limited or not at all. The Group speaks of "increased utilization". Especially affected is the e-mail service Exchange Online, through which, among other things, Outlook accesses business mailboxes. According to the official failure report, many users worldwide are currently una…
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