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Meta says shopping is Muse’s primary use case

  • Meta's AI companion, Muse, reached 10.2 million U.S. downloads within 40 days of its September debut, becoming one of only 12 mobile apps to achieve this milestone, according to Sensor Tower data.
  • Meta is aggressively marketing the app, allocating 39% of its total advertising spend to Muse in October, leveraging the company's ecosystem of 3.6 billion daily active users across its platforms.
  • Muse is outperforming competitors like ChatGPT, Claude, and Grok, maintaining a 30% retention rate after 7 days versus rivals' average 19% retention, per Sensor Tower analysis.
  • Researchers discovered shared conversations could expose sensitive personal information, prompting Meta to suspend the sharing feature while investigating the privacy vulnerability.
  • While Muse holds the top spot on the App Store, ChatGPT remains formidable, having reached 3.7 million U.S. downloads in its first 40 days with broader global market access.
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TechCrunch broke the news in San Francisco, United States on Tuesday, October 20, 2026.
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