Meta announces Meta Business Agent, an AI for businesses of all sizes - SME Tech Guru

Meta launches Business Agent tool for companies on Instagram, Messenger, and WhatsApp - Stuff South Africa

Earlier this week, Meta launched its new Business Agent AI service for companies that routinely use the company’s platforms for work. The rollout promises an agent that “handles customer conversations 24/7 in your brand voice,” which sounds suspiciously like this little thing called a ‘chatbot’. The Meta Business Agent is supposedly more advanced and also provides “insights to help grow your business” (previously known as a ‘dashboard’). Followi…

Meta announces Meta Business Agent, an AI for businesses of all sizes - SME Tech Guru

Customers expect instant responses, but no team can be everywhere at once. Yesterday at Conversations in London, Meta  introduced Meta Business Agent – AI that lets every business show up for every customer, in every moment, as if they had an infinite team behind them. Set up in minutes or plug directly into your existing enterprise infrastructure so you can 10X or 100X your output, while freeing you up to do the things only you can do. Respond …