MBS hotel system glitch causes check-in delays, over 100 guests affected, some waited more than 8 hours for room keys

MBS hotel system glitch causes check-in delays, over 100 guests affected, some waited more than 8 hours for room keys

MBS says systems restored after 'network issue' caused check-in delays of up to 8 hours

A "network issue" left close to 100 guests at Marina Bay Sands (MBS) unable to check-in on Monday (Nov 3), with some reportedly waiting for up to eight hours. According to Shin Min Daily News, a reader had informed the publication that the hotel's computer system had crashed, resulting in slow check-in procedures and long queues of guests. At 5pm,...

Marina Bay Sands system outage causes check-in delays of up to 8 hours, tourists demand compensation

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