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M&S and John Lewis hold over £300 million in unused gift cards as UK gift card sales rise 9.5% in early 2024, with many vouchers expiring before use.
- New research shows Marks and Spencer and John Lewis Partnership are holding over £300 million in unredeemed gift card balances, according to their latest company accounts, risking loss if expiry dates pass.
- Despite the squeeze, data show gift card spending keeps rising with overall sales up 9.5% and digital gift cards growing 17% as consumers facing cost-of-living pressures choose e-gifts.
- Polling shows Ipsos polling found 11% of UK adults had vouchers expire in the past 12 months, averaging £75.30 and £86 for younger shoppers aged 16–34, while retailer expiry policies vary widely.
- Consumers are urged to check wallets, drawers and inboxes for forgotten cards before they expire and add cards to phone wallets or retailer apps, while re-gifting or swapping unwanted cards via Cardyard avoids losing value.
- Industry reports predict the UK gift card market will grow 8.3% this year to £8.8 billion and expand to £11.7 billion by 2029, highlighting long-term growth.
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23 Articles
23 Articles
Devon LiveReposted by 
Wales Online
Wales OnlineM&S, B&M and John Lewis customers warned they could lose £75.30
The alert also covers shoppers who use Costa, Vue, the Apple Store and Ticketmaster
·Devon, United Kingdom
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Chester Standard+17 Reposted by 17 other sources
Marks and Spencer and John Lewis shoppers urged to check their wallets
Marks and Spencer and John Lewis shoppers are being urged to check their wallets, drawers and inboxes for forgotten gift cards before they expire
·Chester, United Kingdom
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Coverage Details
Total News Sources23
Leaning Left1Leaning Right1Center18Last UpdatedBias Distribution90% Center
Bias Distribution
- 90% of the sources are Center
90% Center
C 90%
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