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Major retailer to axe UK customer service jobs in overseas move - local jobs to go

Summary by South Wales Argus
John Lewis and Waitrose are making UK customer service staff redundant as roles move to South Africa and Morocco through outsourcing plans.

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South Wales ArgusSouth Wales Argus
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Major retailer to axe UK customer service jobs in overseas move - local jobs to go

John Lewis and Waitrose are making UK customer service staff redundant as roles move to South Africa and Morocco through outsourcing plans.

·Newport, United Kingdom
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South Wales Argus broke the news in Newport, United Kingdom on Friday, January 23, 2026.
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