US EditionCloudflare CEO Apologizes for 'Unacceptable' Outage and Explains What Went Wrong
Cloudflare's software crash disrupted major internet services including ChatGPT and New Jersey Transit, with engineers restoring functionality by Tuesday afternoon.
- On Tuesday, Cloudflare's software crashed due to a file malfunction, causing widespread internet outages and affecting large swaths of online traffic while Cloudflare identified the issue.
- Cloudflare traced the problem to a latent bug in its bot mitigation service that began crashing after a routine configuration change, and said there is no evidence of malicious activity.
- Cloudflare issued an apology to customers and the internet, saying, `We apologize to our customers and the internet in general for letting you down today,` while CTO Dane Knecht pledged to prevent recurrence and regain trust.
- Major consumer and enterprise services went offline as the outage disrupted ChatGPT, X, League of Legends and New Jersey Transit, while Downdetector showed broad user reports and Cloudflare warned of lingering issues.
- By Tuesday afternoon, Cloudflare posted on its status page that a fix was implemented and engineers no longer saw some issues while continuing monitoring, pledging transparency and a detailed breakdown.
25 Articles
25 Articles
Cloudflare blames this week's massive outage on database issues
On Tuesday, Cloudflare experienced its worst outage in 6 years, blocking access to many websites and online platforms for almost 6 hours after a change to database access controls triggered a cascading failure across its Global Network. [...]
Cloudflare Takes Down The Internet
Source: NurPhoto / Getty Cloudflare Takes Down The Internet. Cloudflare is supposed to protect companies from outages, which in this case, they seem to be the one that caused them. Tony Katz: So, this Cloudflare outage today was a real issue for people on Twitter or on Zoom or anybody trying to engage in actual commerce. That’s real disruption. And we saw a disruption. I want to say it was a year ago when Delta went down and all the airports …
Cloudflare Apologizes for 'Significant Outage'
Cloudlfare has apologized for an outage that took down big swaths of the internet on Tuesday. The internet infrastructure provider said a file didn't work as intended, triggering a crash in its software and causing a "significant outage," the BBC reports. "We apologize to our customers and the internet in...
Cloudflare CTO apologizes to the internet as a whole after global outage
On Tuesday afternoon, Cloudflare CTO Dane Knecht apologized to the internet.After Cloudflare resolved an outage that caused widespread problems across the internet ecosystem, Knecht took to X to offer his apologies. The CTO wrote, "I won’t mince words: earlier today we failed our customers and the broader Internet when a problem in @Cloudflare network impacted large amounts of traffic that rely on us. The sites, businesses, and organizations tha…
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