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M&S apologises over trans employee in bra department

SCOTLAND, AUG 7 – Marks & Spencer apologized after a transgender employee offered help to a 14-year-old girl in the lingerie section, prompting calls for policy changes to protect young customers.

  • Marks & Spencer apologized to a mother after her daughter felt uncomfortable when a reportedly transgender employee asked if they needed assistance in the bra section.
  • M&S confirmed the employee was not assigned to bra fittings and pledged to ensure assistance would come from a female colleague in the future.
  • The mother of the teenager expressed dissatisfaction with M&S's response and demanded a policy to prevent trans staff from interacting with young women in the store.
  • JK Rowling called for a boycott of M&S due to the incident, citing the controversial UK Supreme Court ruling on gender issues from April.
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The Telegraph broke the news in London, United Kingdom on Monday, August 4, 2025.
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