Knowing an AI is involved ruins human trust in social games

Knowing an AI is involved ruins human trust in social games

When artificial intelligence steps in to make decisions for people during social interactions, human partners respond with less trust, fairness, and cooperation, ultimately leading to worse outcomes for everyone involved. However, when people are unsure if an automated program is pulling the strings, they behave normally and often secretly rely on the technology themselves. These findings were recently published in the journal PNAS Nexus. Artifi…