US Edition“Fraudsters” Steal KLM Customer Data, Here’s What They Took and What to Do About It
AMSTERDAM, NORTH HOLLAND, AUG 6 – The breach exposed customer contact and Flying Blue data but no passwords or payment details, prompting warnings of phishing risks and regulatory reports under EU law.
- On Wednesday, KLM Royal Dutch Airlines confirmed that a leak on an external third-party customer service platform shared with Air France exposed customer personal data.
- Tracing the intrusion revealed it began through a third-party customer service platform used by KLM, which internal teams and the provider then secured.
- According to KLM, no passwords, travel details, passport or credit card data were stolen, but customer names, contact details, Flying Blue numbers and ticket subjects may have been exposed.
- KLM reported the breach to the Dutch Data Protection Authority, urging customers to watch for suspicious emails or calls referencing Flying Blue membership.
- The Scattered Spider has shifted focus to aviation, breaching WestJet and Hawaiian Airlines, while Shiva Parasram emphasized the need for stronger third-party risk assessments, reflecting broader industry trends.
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18 Articles
Observador
Noticias ao MinutoAir-France KLM suffered an intrusion on its customer database, but guaranteeing no type of confidential information was published. The company is in contact with customers to alert them.
KLM data breach: Flying Blue members receive email notification; here's what was exposed
KLM confirmed a data breach at a third-party customer service provider exposed personal details of customers, including Flying Blue members. While sensitive data was not compromised, names, contact information, and membership details were accessed.
KLM has been affected by a personal data breach. According to the airline, an error occurred on an external platform KLM uses for its customer service. This resulted in unauthorized access to customer information, KLM stated in a statement.
Air France and KLM disclosed data breaches following the hack of a third-party platform
Air France and KLM warn of a data breach exposing customer data via unauthorized access to a third-party platform. Air France and KLM reported a data breach after hackers accessed a third-party platform, potentially exposing some customers’ personal information. Both… Read more → The post Air France and KLM disclosed data breaches following the hack of a third-party platform appeared first on IT Security News.
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