JEA suspending disconnections for 6 weeks

JEA suspending disconnections for 6 weeks

More than 16,300 people each month, on average, lose their utility service because they’re behind on their payments to JEA— that’s more than 10,700 prepay customers and more than 5,600 traditional customers over the service area.After working on the idea for a couple weeks, JEA is going forward with providing some temporary help in August.“We’re focused on giving our customers flexibility and trying to drive down costs as much as we can,” JEA Ma…

JEA to suspend electric, water disconnections, starting in August

JEA customers having trouble with higher bills during the summer months won't have to worry about their services being disconnected because of late payments, the utility announced Tuesday.

JEA to Suspend Electric, Water Disconnections During Peak of Summer HeatEmailFacebookTwitter

Starting Aug. 1, JEA will suspend customer disconnections of electric and water service due to delinquent payments and waive newly accrued late fees. These relief measures are part of a broader plan to help address high utility bills due to increased fuel costs and higher consumption to combat extreme summer heat. This extended grace period will continue through Sept. 18, 2022.JEA encourages customers to do their best to stay current with their …