It’s Time to Streamline How We Communicate at Work

It’s Time to Streamline How We Communicate at Work

Misaligned communication habits—whether around response times, preferred channels, or writing style—can lead to missed deadlines, frustrated colleagues, and lost productivity. As digital tools proliferate and AI-generated writing becomes more common, it’s more important than ever for leaders to set clear, shared norms for how teams communicate. Drawing on extensive research and experience advising organizations from the U.S. Army to Microsoft, t…