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"It's Pretty Shameful": véronique's Bad Surprise, Deprived of the Seat She Had Paid Ryanair's.
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John MACDOUGALL / AFP The holiday starts with a bad note for Véronique, 56 years old. As she travels to Charleroi airport to fly to Alicante, she notes that her reservation was changed unilaterally. "In the car, I open the app and I see seat 10E (an middle seat, NDLR)", she says. A last minute change, although she had booked the 35D. Stunned, Véronique still remembers having paid 14 euros to secure an aisle place. "I have joint problems and I wa…
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