ING Apologises for Discriminatory Impact of Anti-Fraud Checks - DutchNews.nl

In a letter to customers today, the bank apologizes for years of discrimination against groups of customers.

ING apologizes to customers for discriminating anti-money laundering approach

In a letter to customers on Tuesday, ING apologized for years of discrimination in the bank’s anti-money laundering and terrorism financing policy. The bank says the discrimination was unintentional, but promised to ask fewer questions to customers, at least when it comes to things the bank already knows, NOS reports.

ING apologises for discriminatory impact of anti-fraud checks - DutchNews.nl

ING bank has apologised to customers for the way it asks questions during money laundering and terrorism financing checks, saying...

ING has apologized to customers who felt discriminated against by the bank. The apologies follow reports from the Ministry of Finance and De Nederlandsche Bank (DNB) last year. These reports revealed that customers of Dutch banks experienced discrimination, including through anti-money laundering policies and the fight against terrorist financing.