IndiGo flyers stranded, long queues at airports amid mass cancellations, delays; airline apologises, DGCA reacts

IndiGo flyers stranded, long queues at airports amid mass cancellations, delays; airline apologises, DGCA reacts

The flight delays and cancellations affected customers from Tuesday itself, with widespread social media reports of disruptions by agitated flyers. This was reflected in Civil Aviation Ministry data, with the budget carrier's on-time performance dipping to a dismal 35% on Tuesday.

IndiGo apologises as 85 flights cancelled, chaos at Delhi, Mumbai airports

According to sources, IndiGo's flight delays and cancellations stem from multiple factors, including the new regime of flight duty time limits (FDTL) introduced last month. These changes have altered pilot rosters and contributed to a crunch in available resources.