Indian Consumers Turn to AI for Instant Health Answers: BCG Study

Six out of 10 Indian consumers trust online health information, prefer instant AI answers: BCG Study

Around six in 10 Indian consumers consider online health information as reliable as advice from healthcare professionals, while a similar proportion prefer instant answers through artificial intelligence (AI) or online platforms rather than waiting for professional guidance, highlighting the growing influence of digital technology on healthcare decisions, according to a report by Boston Consulting Group (BCG). The report found that 60 per cent o…

Indian consumers turn to AI for instant health answers: BCG study

Around six in 10 Indian consumers consider online health information as reliable as advice from healthcare professionals, while a similar proportion prefer instant answers through artificial intelligence (AI) or online platforms rather than waiting for professional guidance, highlighting the growing influence of digital technology on healthcare decisions, according to a report by Boston Consulting Group (BCG).

India ranks second in BCG's Health Care Consumerization Index

India ranks second on Boston Consulting Group‘s (BCG) Health Care Consumerization Index, with a score of 66, according to its new report, The Consumerization of Health Care: How Patients Are Reshaping the Industry. The findings reveal that 78% of Indian consumers want greater control over their treatment choices, while 73% seek greater control over health […] The post BCG report finds 73% of Indians seek greater control over health care costs fi…