Human right chair Wangadya blames slow handling of complaints on funding and overload

'Urgent need' for enhanced accountability and responsiveness when it comes to complaints - LSCP | Today's Conveyancer

There is an ‘urgent need’ for enhanced accountability and responsiveness across the legal services sector when it comes to providing clients with both information about redress and complaint, and handling complaints about services provided. A survey conducted by the Legal Services Consumer Panel (LCSP) has identified 46% of the Legal Ombudsman’s (LeO) investigations found poor complaints handling processes by firms. LCSP was created by the Legal…

Human right chair Wangadya blames slow handling of complaints on funding and overload

The chairperson of the Uganda Human Rights Commission-UHRC, Hon. Mariam Wangadya addressing journalists. Jinja, Uganda | THE INDEPENDENT | The chairperson of the Uganda Human Rights Commission (UHRC), Mariam Wangadya, has blamed the slow pace in handling complaints on limited funding, delays in constituting the commission, and an overload of civil matters that belong in civil courts. Speaking on the sidelines of the ongoing UHRC tribunal sitting…