HTB brings in relationship managers

HTB brings in relationship managers

Hampshire Trust Bank has introduced dedicated relationship managers within its specialist mortgages division. The new model means that brokers will have a single point of contact from initial enquiry through to completion. Relationship managers will combine the responsibilities of lending managers and completions officers into… The post HTB brings in relationship managers appeared first on Mortgage Finance Gazette.

HTB introduces relationship manager model to streamline specialist mortgages delivery

Bringing together the responsibilities of lending managers and completions officers into a single role, the new structure creates end-to-end ownership of each case.