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How to Humanize Your Business Model - The Edge, A Leader's Magazine

Summary by The Edge: A Leader's Magazine
When it comes to attracting and retaining your customers nowadays, well, most people want and appreciate a little humanity from the companies they deal with. Social media has enabled businesses to efficiently reach out and respond directly to people who comment or send direct messages. Over time, it has become the new normal—not even going above and beyond. Customer satisfaction has always been important, but the expectation of approachability n…
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The Edge: A Leader's MagazineThe Edge: A Leader's Magazine

How to Humanize Your Business Model - The Edge, A Leader's Magazine

When it comes to attracting and retaining your customers nowadays, well, most people want and appreciate a little humanity from the companies they deal with. Social media has enabled businesses to efficiently reach out and respond directly to people who comment or send direct messages. Over time, it has become the new normal—not even going above and beyond. Customer satisfaction has always been important, but the expectation of approachability n…

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The Edge: A Leader's Magazine broke the news in on Tuesday, March 25, 2025.
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