OpenAI’s 2025 study of ChatGPT use found that writing was the most common work-related category, accounting for 40% of work-related messages in June 2025, with many users asking the system to edit, critique, translate, or summarize text rather than create new material from scratch. That pattern explains much of how generative AI has entered day-to-day work: it often begins with low-friction tasks that workers already do on screens, such as writi…
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