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Homes across Kent, Sussex and Leicestershire without water during heatwave
South East Water said 18,000 customers in Kent still faced interruptions as crews worked to restore supplies during the heatwave.
Around 18,000 customers across Kent remain without reliable water supply as of Tuesday, following record-breaking May temperatures that triggered unprecedented demand on South East Water's network over the bank holiday weekend.
The disruption began Saturday, May 23, 2026, when temperatures reached 30.5C in Frittenden, causing surging demand across the region. South East Water pumped 660 million litres on Tuesday—more than 100 million litres above the normal daily average.
To manage shortages, the company increased treatment output and operated tanker fleets 24/7, yet residents faced long queues at bottled water stations. Drivers experienced significant tailbacks near Altira Business Park in Herne Bay while collecting supplies.
Disruptions forced Beltinge Surgery in Herne Bay to close, with appointments transferred to a sister site in town. Eastbourne MP Josh Babarinde called the situation "appalling," citing delays caused by the need to access private land.
A Met Office study indicates climate change has made breaking May temperature records three times more likely, suggesting future supply challenges may intensify. Officials urge residents to conserve water as the UK Health Security Agency's amber heat-health alert remains active.