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430k Customers Affected in Harrods’ Latest Breach

The breach involved basic customer data from a third-party provider affecting 430,000 people, with no payment information compromised, Harrods confirmed.

  • Harrods, a luxury London-based retailer, disclosed on Friday that hackers stole 430,000 customer records via a third-party provider breach.
  • This breach is separate from earlier attempts to hack Harrods systems in 2025, and four suspects arrested in July are linked to related UK retail cyberattacks.
  • Harrods stated that the compromised information consists of simple personal identifiers like customer names and their contact information, while excluding passwords, payment data, and records of purchases.
  • On Sunday, Harrods announced that they had been contacted by the individual responsible for the breach but confirmed they would not respond to any demands, while also informing customers and relevant authorities.
  • Harrods continues supporting affected customers and cooperating with authorities, emphasizing that its core systems were not compromised during this isolated incident.
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Harrods ‘not engaging’ with hackers after data breach

The luxury Knightsbridge department store warned customers on Friday that one of its third-party provider systems was compromised.

·London, United Kingdom
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BBC News broke the news in United Kingdom on Sunday, September 28, 2025.
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