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Hannaford website, app restored after outage
The supermarket chain is offering rewards customers $10 off a $100 purchase after restoring online ordering, while third-party delivery services handled orders during the outage.
- Giant Food Stores restored its website and mobile app on Tuesday morning, ending a week-long outage caused by a cyberattack targeting its parent company, Ahold Delhaize.
- Ahold Delhaize detected a "security issue within its network" on October 12 and took systems offline as a precaution; the Netherlands-based company confirmed stores, pharmacies, and fuel stations remained open throughout the disruption.
- The company stated there is "no evidence" that the cyberattack compromised customer information. To compensate, Giant is offering $20 off orders of $75 or more using code "welcome back 20" through Thursday.
- During the outage, customers relied on third-party delivery services including Instacart, DoorDash, and Uber Eats to place orders. Customers with unfulfilled digital orders received refunds for the disruption.
- Other Ahold Delhaize-owned supermarket chains, including Hannaford, Food Lion, and Stop & Shop, have also successfully restored their digital platforms. The company worked to assess the incident and limit its effects across its global portfolio.
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Leaning Left4Leaning Right0Center11Last UpdatedBias Distribution73% Center
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- 73% of the sources are Center
73% Center
L 27%
C 73%
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