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BVG in Berlin: Customers affected by hacker attack – What is known

Summary by Berliner Morgenpost
Unknown perpetrators stole data from up to 180,000 BVG customers in an IT attack on a service provider. What this means for those affected and what happens after the incident.

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Unknown perpetrators stole data from up to 180,000 BVG customers in an IT attack on a service provider. What this means for those affected and what happens after the incident.

·Berlin, Germany
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Customers of the Berliner Verkehrsbetriebe (BVG) are affected by a data breach. Media center BVG The Berliner Verkehrsbetriebe (BVG) recently informed its customers about a data breach. As a BVG spokesperson emphasized to the Tagesspiegel, the IT attack did not target the BVG's internal systems, but rather an external service provider. According to the report, the perpetrators stole, among other things, names, postal addresses, email addresses, …

Customers of the Berliner Verkehrsbetriebe should take a look into the e-mail mailbox linked to their user account there. The BVG has confirmed that it has fallen victim to a hacker attack. According to the current information level up to 180,000 customer data are affected. Image: BVG / Jörg Pawlitzke However, the service provider with specific details is still withheld. However, according to the current state of the art, it can be assumed that …

Criminals have captured customer data from Berlin transport companies in a cyber attack. They have been successful with an external service provider. (BVG, Cyberwar)

Criminals may have captured a large number of customer data from a BVG service provider. The investigation of the incident is ongoing.

·Germany
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In a cyberattack on a service provider of the Berlin Transport Company (BVG), criminals may have gained access to tens of thousands of customer records. This includes names, postal addresses, email addresses, and customer and contract numbers, according to an information letter from the BVG to affected customers. However, according to initial findings, information such as account details or passwords were not compromised, the report added. The B…

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Berliner Morgenpost broke the news in Berlin, Germany on Wednesday, May 14, 2025.
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