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Why This Hampshire Great-Grandmother Has Been Banned From All Sainsbury's for Life

Rita Seymour says the ban is unfair because her nearest alternative shop is 20 minutes away, while Sainsbury’s cites repeated incidents.

  • 79-Year-Old Rita Seymour is appealing a lifetime ban from all Sainsbury's and Argos stores across Britain following a dispute at her Hook, Hampshire branch earlier this month.
  • The conflict began when Seymour attempted to purchase a EuroMillions ticket at the Hook location, escalating into a confrontation where she allegedly pushed a staff member's camera away after being accused of rudeness.
  • Management alleged Seymour insulted personnel and was 'pinching food,' though she maintains she is 'not that sort of person' and only pushed the camera to protect herself from being photographed.
  • A Sainsbury's spokesperson defended the decision, citing a 'number of incidents over time' rather than a single event, and stated the store must prioritize colleague and customer safety.
  • Seymour is pressing to lift the restriction because her home is five minutes from the shop, while her nearest alternative, Tesco, requires a 20-minute journey she finds 'too far away.
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The Sun broke the news in United Kingdom on Saturday, June 27, 2026.
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