US EditionGoogle Caused Outage by Ignoring Its Quality Protections
- Google Cloud experienced a massive outage starting around 10:49 AM PDT on June 12, 2025, disrupting millions of users and services worldwide.
- The outage occurred after a faulty automated quota modification was distributed worldwide without adequate real-world testing, causing blank entries in Google Cloud's API management system that triggered crashes.
- This disruption impacted over 70 Google services including Gmail and Google Drive, as well as major third-party platforms like Cloudflare, Spotify, OpenAI, and Shopify.
- Google acknowledged the outage in its incident report, expressing sincere regret for the disruption it caused, while CEO Thomas Kurian also conveyed his apologies to affected customers through a social media message.
- Google promised system audits, communication improvements, and architectural changes to prevent recurrence, while reigniting discussions on cloud infrastructure resilience and dependency risks.
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The failure of Google Cloud was attributed to a defective code update in its service control system, which triggered a global crash loopThe failure of Google Cloud was attributed to a faulty code update in its service control system, which triggered a global crash loop due to faulty error management and a lack of functionality indicator protection. Most regions were reconnected in 40 minutes, and the failure of Google Cloud...
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