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Mastercard Outage Sparks Payment Issues Across Australia

Down Detector logged more than 2,000 reports as banks said the outage was a worldwide Mastercard issue affecting digital wallet and tap-and-go payments.

  • On Saturday afternoon, a global Mastercard failure disrupted tap-and-go payments across Australia, leaving shoppers struggling with declined transactions at checkouts.
  • Down Detector recorded more than 2,000 reports from users experiencing payment declines since 12pm AWST, as Commonwealth Bank, NAB, and Westpac confirmed the worldwide issue is impacting their customers.
  • The disruption specifically affects digital wallets on Android devices, though physical debit and credit cards, along with ATM services, remain fully operational across the country.
  • Businesses are urging customers to use physical cards or cash while the issue persists, and CommBank advised customers to "insert your card and select 'savings' to make payments via EFTPOS."
  • Mastercard has been contacted for comment regarding the outage, which has stalled checkouts in major cities including Sydney and Melbourne, with no planned maintenance scheduled for Saturday.
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Australian Financial Review broke the news in Sydney, Australia on Friday, August 14, 2026.
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