US EditionAmazon FTC Settlement: Prime Members Owed $1.5 Billion, Here’s How to Claim Your Share
Amazon will refund $1.5 billion to about 35 million U.S. Prime subscribers for deceptive enrollment and cancellation practices, with payments ending by Dec. 25, 2025.
- Recently, Amazon committed to pay $1.5 billion in refunds to select Amazon Prime subscribers in the U.S.
- The Federal Trade Commission sued Amazon over deceptive enrollment and cancellation practices, focusing on enrolling customers without consent and making cancellation difficult.
- Amazon will automatically issue refunds by December 25, 2025, up to $51, and most customers will not need to take action.
- Qualification hinges on how the account was enrolled and benefit use as subscribers who signed up between June 23, 2019 and June 23, 2025 through "challenged enrollment" flows and used no more than three Prime benefits in any 12-month period qualify.
- Some customers who don't get automatic refunds may receive a claims form emailed in early 2026 if they used up to 10 Prime benefits in any 12-month period, and must complete it within 180 days.
12 Articles
12 Articles
Amazon FTC settlement: Prime members owed $1.5 billion, here’s how to claim your share
Some Amazon Prime customers who enrolled between 2019 and 2025 could be eligible for part of a settlement over claims that it was too easy to accidentally sign up for the service.
You May Have a Refund Coming If You Use Amazon Prime
If you've signed up for an Amazon Prime subscription in the last few years, you may have some cash coming your way. Amazon recently settled a lawsuit with the Federal Trade Commission (FTC) over deceptive enrollment and cancellation practices, including enrolling customers in Prime without their consent and making it difficult to cancel. The company is now set to pay out $1.5 billion in refunds to affected consumers. Here's who qualifies, and ho…
NiagaraFallsReview.ca
Amazon Prime refunds are going out in the next few weeks — are Canadians eligible?
The retail giant settled a lawsuit by the U.S.’s Federal Trade Commission over allegedly unlawful Prime enrolment and cancellation practices.
German court strikes down Amazon’s unilateral Prime price rise
Amazon may have to compensate German customers for the higher Prime subscription fees it unilaterally introduced three years ago. A regional consumer protection authority, which filed the lawsuit, wants Amazon to reverse the price increase and refund the difference to its customers.
Amazon has significantly increased the price of the Prime subscription – wrongly, says the consumer centre NRW. The Oberlandesgericht Düsseldorf agrees. Update of 3 November 2025: The Oberlandesgericht Düsseldorf has confirmed the judgment of the regional court of January – thus the consumer center NRW also won in second instance against Amazon. The appeal of the tech group [...] The post Amazon Prime: Consumer center wins also in second instanc…
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