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Genetic AI Will Manage 68% of ICT Service and Customer Support Interactions in 2028

Summary by diarioestrategia.cl
With the increasing complexity of ICTs, 92 percent of organizations claim that the support and services they receive are more important than ever, an area where artificial intelligence (AI) will play a key role, and will manage 68 percent of ICT service and customer support interactions in 2028.
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Genetic AI Will Manage 68% of ICT Service and Customer Support Interactions in 2028

With the increasing complexity of ICTs, 92 percent of organizations claim that the support and services they receive are more important than ever, an area where artificial intelligence (AI) will play a key role, and will manage 68 percent of ICT service and customer support interactions in 2028.

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diarioestrategia.cl broke the news in on Tuesday, May 27, 2025.
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