Gartner Predicts AI Will Upend Job Markets, Trigger Lawsuits and Rewire Global Commerce by 2027

AI’s dark side shows in Gartner's top predictions for IT orgs

While AI certainly has the potential to change enterprise operations for the better, it also can present a few “insidious” challenges for IT leaders, according to analysts at the Gartner IT Symposium/Xpo going on this week in Orlando, Fla. Daryl Plummer warned of a potential darker side to AI developments in his presentation of the firm’s Top Predictions for IT Organizations and Users in 2026 and Beyond. “The risks and opportunities of rapid tec…

Gartner forecasts AI-driven changes in jobs, money & global rules

By 2027, AI will transform hiring, regional platforms, and business processes, with USD $58bn market shifts and 90% of B2B trades handled by AI agents by 2028.

Gartner Unveils Top Predictions for IT Organisations and Users in 2026 and Beyond

22 October 2025 — Gartner, Inc., a business and technology insights company, today revealed its top strategic predictions for 2026 and beyond. Gartner's top predictions span three categories: talent in the AI age, sovereignty and insidious AI.  "The risks and opportunities of rapid technology change are increasingly affecting human behaviour and choices," said Daryl Plummer, VP, Distinguished Analyst, Gartner Fellow and Chief of AI Research for …

Gartner predicts AI will upend job markets, trigger lawsuits and rewire global commerce by 2027

Generative artificial intelligence tools and AI agents will trigger a $58 billion shakeup in the software market, opening the door for new competitors to enter as customers will be less locked in by legacy formats. Within two years, three-quarters of hiring processes will include some form of AI proficiency testing as AI’s influence grows on […] The post Gartner predicts AI will upend job markets, trigger lawsuits and rewire global commerce by 2…