Fury After JobSeeker Payments Illegally Cut

'Should have learned from Robodebt': Welfare payments unlawfully cut off

Almost a thousand jobseekers had their income support payments unlawfully terminated over two years, the federal watchdog has found, cautioning the breach likely had a "profound if not catastrophic" impact on vulnerable people.

Fury after JobSeeker payments illegally cut

The groups responsible for administering JobSeeker payments to vulnerable Australians have been lashed after 964 payments were unlawfully cancelled.

Two government agencies unlawfully cancelled income support payments, Ombudsman finds

Over 900 payments unlawfully cancelled under Targeted Compliance Framework, Ombudsman reveals, as DEWR and Services Australia respond.

Compliance tech automated unlawful payment cancellations

The government is under mounting pressure to halt its punitive welfare compliance system and the technology automating it after the Commonwealth Ombudsman confirmed unlawful support payment cancellations. Commonwealth Ombudsman Iain Anderson’s report published Wednesday found more than 1000 jobseekers’ payments had been incorrectly cancelled when legislative changes were not reflected in processes or the automated computer systems. The actions o…

Hundreds of Jobseeker payments illegally cancelled due to out-of-date IT system

Close to one thousand Jobseeker payments have been illegally cancelled across two years over errors made by an automated IT system, an independent Commonwealth watchdog has found. The automated IT system, The Targeted Compliance Framework (TCF), caused 964 payments to be unlawfully cancelled between April 2022 to July 2024. The TCF was designed to uphold ‘mutual obligations’ for jobseekers, ensuring they meet the requirements of the payment, suc…

Job seekers had payments cancelled unlawfully by gov IT system

Automated decision-making back in spotlight.