US EditionFTC sues ticket reseller, saying it illegally exceeded purchase limits for Taylor Swift, other shows
The Maryland-based reseller used thousands of fake accounts to buy nearly 380,000 tickets, including 2,280 for Taylor Swift concerts, reselling them for $64 million, the FTC said.
- On August 18, 2025, the Federal Trade Commission filed a lawsuit against Baltimore-based Key Investment Group for unlawfully purchasing large quantities of tickets from Ticketmaster, including those for Taylor Swift concerts.
- The lawsuit followed long-standing issues since 2016 involving brokers evading purchase limits by using multiple false or purchased accounts to amass large ticket quantities.
- Key Investment allegedly circumvented Ticketmaster’s six-ticket purchase limit by using 49 separate accounts to acquire 273 tickets for Taylor Swift’s March 25, 2023 concert and earned over $1.2 million in profit from reselling a total of 2,280 Swift concert tickets between March and August 2023.
- FTC Chairman Andrew Ferguson stated the agency will pursue those bypassing purchase limits and said this action sends brokers notice the secondary-ticket market violations will not be tolerated.
- Key Investment calls the suit regulatory overreach and claims it misuses the BOTS Act against legitimate businesses, while the FTC's action signals intensified efforts to curb exploitative resale practices.
137 Articles
137 Articles
FTC Takes Aim At Ticket Scalpers For Bypassing Law: What Got Them In Trouble
If you’ve ever tried to buy popular event tickets online, you know you can either suffer through a painful virtual queue or buy them later from unofficial sources at an extortionate fee. The FTC is taking aim at those resellers and is even suing a ticket broker. According to a news release by the Federal Trade Commission (FTC), the agency is suing a ticket broker operation. They allege the broker used “unlawful tactics” to exceed purchase limits…
Reseller sued by Trump White House for snatching up over 2,000 Taylor Swift tickets
The Federal Trade Commission claims that KIG bought over 379,000 tickets – worth around $57 million – in just over one year, and resold them at a ‘significant markup’ for $64 million
FTC sues ticket broker over resale practices
KEY TAKEAWAYS: FTC sues Key Investment Group over ticket resales Company allegedly bypassed limits to buy 379,000+ tickets Taylor Swift‘s Eras Tour tickets cited in complaint Broker says FTC misapplied the Better Online Ticket Sales Act The U.S. Federal Trade Commission filed a lawsuit Monday against a ticket broker, alleging the company used illegal tactics to exceed purchasing limits for popular events and then resold tickets at signific…
FTC says group flooded Ticketmaster with fake accounts to buy up tickets
Federal regulators are suing a ticket broker accused in a multimillion-dollar scheme to resell thousands of tickets to live events, including Taylor Swift's record-setting "The Eras Tour," by bypassing Ticketmaster security measures. The Federal Trade Commission (FTC) filed its suit against Key Investment Group LLC and its affiliates Monday, alleging that the Maryland-based ticket reseller used clandestine measures — including purchasing sham ac…
FTC Suing Maryland Ticket Broker Over Illegal Reselling and Inflated Prices
The Federal Trade Commission filed a lawsuit on August 18 in the District Court of Maryland against Key Investment Group, a ticket broker in the state. According to the lawsuit, the company engaged in illegal ticket purchasing and reselling which resulted in millions of dollars in profit. The company bought and resold hundreds of thousands of tickets, violating purchase limits for popular tours like Taylor Swift’s multi-year Eras Tour. Specifica…
FTC sues group for allegedly flooding Ticketmaster with fake accounts to boost ticket costs
The FTC sued the Maryland-based Key Investment Group LLC and its affiliates for allegedly using fraud to purchase tickets for high-profile performances, including Taylor Swift's Eras' tour last year.
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