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FTC ratifies 'click-to-cancel' rule, making it easier for consumers to end subscriptions

Companies must ensure subscription sign-ups and cancellations are equally easy, according to the new FTC rule.
The rule will save Americans time and money by prohibiting forced cancellation through chatbots or agents.

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WISH-TV

Click-to-Cancel rule makes it easier for consumers to cancel subscriptions, memberships

Click-to-Cancel rule makes it easier for consumers to cancel subscriptions, memberships INDIANAPOLIS (WISH) — With a click of a button, signing up for a membership or a subscription is easy, but cancellation can be complicated. Now, a new Federal Trade Commission rule called “Click-to-Cancel” allows for consumers to cancel subscriptions and memberships easily. If you register online, you can cancel online. If you sign up in-person, you can also…

5 months ago·Indianapolis, United States

New FTC rule aims to make it easier to cancel subscriptions

WASHINGTON (NEXSTAR) -- The Federal Trade Commission adopted a final rule Wednesday that will require businesses to make it easy for consumers to cancel unwanted subscriptions and memberships. "Not being able to cancel any subscriptions, especially for months at a time, that can really add up," Jon Donenberg from the National Economic Council said. To help address that, the Federal Trade Commission says it will now require businesses to make it…

5 months ago·Cleveland, United States

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The Washington Post

The FTC is making it easier to cancel subscriptions. Here’s what to know.

The agency’s “click to cancel” rule requires that subscription services can be canceled in as many steps as it takes to sign up for them.

5 months ago

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cnet

The End of Subscription Creep: New FTC Rule Simplifies Canceling Subscriptions

Canceling services you no longer want or need could help you save money.

5 months ago·New York, United States

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Straight Arrow News

FTC rule seeks to make it easier to cancel subscriptions

The Federal Trade Commission announced Wednesday, Oct. 16, its final “click-to-cancel” rule, targeting businesses that make it difficult for customers to cancel subscriptions and memberships. The rule requires retailers, streaming services, gyms and other subscription-based sellers to “make it as easy for consumers to cancel their enrollment as it was to sign up.” In March 2023, the FTC announced its “click-to-cancel” rule proposals. That announ…

5 months ago

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