FTC Investigating Block over Frozen Square, Cash App Accounts

FTC probes Block after complaints of frozen accounts (XYZ:NYSE)

FTC probes Block (Cash App/Square) over account freezes, fund transfer issues and customer support.

FTC investigating Block over frozen Square, Cash App accounts

The agency began its probe last year after receiving more than 1,500 consumer complaints and is now seeking a court order to compel Block to turn over documents

FTC Probes Block After Consumer Complaints Over Frozen Accounts

The Federal Trade Commission is investigating whether Block Inc., the parent of Square and Cash App, violated US consumer protection laws by failing to provide adequate customer service to help with frozen or deactivated accounts amid significant cuts in staffing.

FTC Examines Block After Complaints About Frozen Accounts

The agency is examining whether the company provided sufficient consumer protections.