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From Connected to Intelligent: Pivoting Business Communications in the Age of AI and Hybrid Work

Summary by frost.com
Today, digital transformation initiatives, changing workforce dynamics, and the need for holistic customer experience (CX) are spurring transformative changes in the way organizations approach unified communications and collaboration (UCC). Moreover, office modernization initiatives and AI-driven innovations are enabling more adaptive and experiential workplace ecosystems through advanced UCC platforms. Further, with the rise of hybrid and remot…
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frost.com broke the news in on Thursday, April 24, 2025.
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