US EditionFrom Abandoned Carts to Loyal Customers: Rethinking the Onboarding Experience
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From Abandoned Carts to Loyal Customers: Rethinking the Onboarding Experience
Website abandonment is a silent revenue killer for online businesses. Whether it’s an unfinished checkout or a complicated verification step that drives users away, every moment of unnecessary friction can cost you customers. In e-commerce alone, nearly 70% of shopping carts are abandoned, and form abandonment rates soar to 81%. The problem isn’t the product, it’s the process. A clunky, high-friction user journey drives away even the most intere…
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