Fixing problems with Phoenix payroll system cost taxpayers $5.1 billion: official
- Alex Benay, associate deputy minister at Public Services and Procurement Canada, stated that the alternative to the Phoenix system running alongside Dayforce was a more risky 'big bang' deployment for roughly 350,000 public servants.
- Taxpayers reportedly spent around $5.1 billion to address errors from the Phoenix system, which caused payment issues for public servants.
- The deputy minister community and ministers agreed against the 'big bang' approach, preferring a more transparent small-scale implementation instead.
- Benay emphasized that the current work is being done at a small scale and transparently, differing essentially from the Phoenix experience.
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24 Articles
Top Public Servants Unanimously Opposed ‘Big Bang’ Pay Switchover for Public Service
A top federal official says fixing the payroll problems caused by Phoenix cost taxpayers more than $5 billion—and they’ll keep paying extra to run two public service payroll platforms at once as Ottawa weans itself off the problem-plagued system. Alex Benay, associate deputy minister at Public Services and Procurement Canada, says the alternative to running the Phoenix system in tandem with its replacement, Dayforce, would have been worse. The o…
Top public servants unanimously opposed ‘big bang’ pay switchover for public service
A top federal official says fixing the payroll problems caused by Phoenix cost taxpayers more than $5 billion — and they’ll keep paying extra to run two public service payroll platforms at once as Ottawa weans itself off the problem-plagued system.

Top public servants unanimously opposed 'big bang' pay switchover for public service
OTTAWA — A top federal official says fixing the payroll problems caused by Phoenix cost taxpayers more than $5 billion — and they'll keep paying extra to run two public service payroll platforms at once as Ottawa weans itself off the problem-plagued

Fixing problems with Phoenix payroll system cost taxpayers $5.1 billion: official
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