Fidelity login glitch kept some investors out of their accounts as market rallied

Fidelity login glitch kept some investors out of their accounts as market rallied

Thousands of Fidelity customers were unable to log into their accounts on Monday. Here's who it could have affected the most and what to do if it repeats.

Fidelity Users Locked Out amid Market Rally Due to Login Outage

A technical glitch at Fidelity Investments prevented thousands of customers from accessing their accounts on May 12 as U.S. markets surged following news of temporary tariff cuts between the U.S. and China. More than 3,000 users reported issues around 10 a.m., according to Downdetector, a website that tracks service disruptions....

Fidelity Outage Freezes Traders Out of Market Rally - Wall Street Pit

The S&P 500 index (^GSPC) surged over 2.5% by 10:30 a.m. ET, driven by a U.S.-China trade talk breakthrough, but Fidelity’s trading platforms, including online, mobile, and Active Trader apps, suffered outages, preventing users from trading. Thousands of Fidelity customers reported inability to access accounts or execute trades, as confirmed…

Fidelity Outage Halts Trading Access Amid Market Surge, Leaving Investors Frustrated

Fidelity Investments experienced a widespread service outage Monday morning, paralyzing access to its website, mobile applications, and Active Trader platform just as U.S. markets kicked off a major rally. The disruption sparked a wave of frustration among retail and institutional investors unable to log in, monitor portfolios, or execute trades during peak trading hours. According […] The post Fidelity Outage Halts Trading Access Amid Market Su…