FCCPC Recovers N10 Billion for Aggrieved Customers Following Complaints Against Banks, Fintech, Others

FCCPC Resolves 9,000+ Complaints, Recovers ₦10 Billion for Consumers in Six Months - Innovation Village | Technology, Product Reviews, Business

On a rainy Tuesday in Lagos, I was buying groceries and noticed someone arguing at a POS terminal about high fees and unauthorised charges. The argument reflects common frustrations in Nigerian markets: hidden costs, a loss of trust, and the belief that complaining is useless. However, consumer complaints are yielding powerful results, thanks to the Federal Competition and Consumer Protection Commission (FCCPC). From March to August 2025, the ag…

FCCPC: Nigerian Banks, Fintechs top consumer complaints in 2025

The Federal Competition and Consumer Protection Commission (FCCPC) has announced the Nigerian banking and fintech sectors as the primary source of consumer complaints received and resolved across key sectors of the Nigerian economy in 2025. The complaints covered a range of issues, including unfair charges, service failures, unauthorised deductions, deceptive marketing, and inadequate disclosure of terms. In a statement released via its X page (…

FCCPC recovers N10 billion for aggrieved customers following complaints against banks, fintech, others

The Federal Competition and Consumer Protection Commission (FCCPC) has announced the total recoveries of  N10 billion for aggrieved consumers following complaints against banks, fintechs, and others.  The post FCCPC recovers N10 billion for aggrieved customers following complaints against banks, fintech, others  appeared first on Nairametrics.

FCCPC recovers ₦10bn for consumers

The Federal Competition and Consumer Protection Commission (FCCPC) today released updated data on consumercomplaints received and resolved across key sectors of the Nigerian economy. The data, covering cases lodged with the Commission between March and August, 2025 compiled from the Commission’s complaint resolution platforms, provides insight into the patterns and prevalence of consumer dissatisfaction across … The post FCCPC recovers ₦10bn for…