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Fact or Fallacy: Federal Agencies Can Count on Cloud-Based Phones

Summary by FedTech Magazine
Phone systems have come a long way since the days of switchboards, key switches, Centrex and early Voice over Internet Protocol. They encompass many services ranging from voice, texting, paging, Internet of Things monitoring, smart interactive voice response, video calling and more. Managing communication infrastructure in the cloud and stratifying diverse systems with multiple vendors can be cost-effective when deployed thoughtfully. Early VoIP…
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FedTech Magazine broke the news in on Monday, April 21, 2025.
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